SMS Consent and Opt-In Disclosure

Program operator: Nooqbook LLC · Last updated: April 2026

This page documents how end users opt in to receive SMS messages from Nooqbook, what kinds of messages we send, how often, and how to stop. This page is provided as a public-facing Call-to-Action (CTA) disclosure for SMS campaign compliance with the CTIA Messaging Principles and Best Practices and the TCPA.

1. Program name and purpose

Program name: Nooqbook Booking Notifications

Nooqbook is an online marketplace where parents and students book one-on-one skill-sharing sessions with vetted instructors. The SMS program sends transactional notifications related to a user's bookings on the Nooqbook platform.

2. Types of messages users will receive

By opting in, users may receive the following transactional messages:

Booking confirmations after a session is booked
Session reminders before an upcoming session
Booking status updates (accepted, rescheduled, or canceled by the instructor)
Notifications when an instructor or city coordinator sends a new message about a booking
Payment and payout updates related to a booking
Account and safety notifications

Nooqbook does not send marketing or promotional SMS through this program.

3. How users opt in (Call to Action)

End users opt in to receive SMS messages from Nooqbook during account registration on the Nooqbook platform at https://app.nooqbook.com. During registration, users enter their mobile phone number and have the option to check an unchecked-by-default, optional consent checkbox labeled “(Optional) Text me about my bookings, payments, and account. Consent isn’t required to use Nooqbook.”

Directly below the checkbox, the following disclosure is displayed:

“Msg & data rates may apply. Msg frequency varies. Reply HELP for help, STOP to cancel.”

Links to our Privacy Policy and Terms of Service appear directly beneath the disclosure. SMS opt-in is entirely optional and is not a condition of registering for, purchasing, or using any Nooqbook product or service. Users may register and use the platform without consenting to receive SMS, and may withdraw consent at any time without affecting their ability to use the platform.

Screenshot of the opt-in flow

The screenshot below shows the SMS consent checkbox and disclosure exactly as presented to users during registration.

Screenshot of the Nooqbook SMS consent step during registration showing the optional checkbox labeled 'Text me about my bookings, payments, and account. Consent isn't required to use Nooqbook.', the disclosure 'Msg & data rates may apply. Msg frequency varies. Reply HELP for help, STOP to cancel.', and links to the Privacy Policy and Terms of Service

Figure 1. SMS consent checkbox and disclosure during account registration.

4. Message frequency

Message frequency varies based on the user's booking activity. Users typically receive a small number of messages per booking, which may include a confirmation, reminder, and any status updates. There is no fixed daily, weekly, or monthly cadence.

5. Message and data rates

Message and data rates may apply. Standard message and data rates from your wireless carrier may apply to each message sent or received. Please contact your wireless carrier for details about your messaging plan.

6. How to opt out (STOP)

Users can opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any SMS message from Nooqbook. After replying STOP, users will receive a single confirmation message and will not receive further messages from this program. Users can also disable SMS notifications in their account settings on Nooqbook at any time. Users may resubscribe at any time by replying START.

7. How to get help (HELP)

For help, reply HELP or INFO to any SMS message from Nooqbook. Users may also contact Nooqbook support at help@nooqbook.com.

8. Carriers and disclaimer

Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, and other major and minor U.S. carriers. Carriers are not liable for delayed or undelivered messages.

9. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data, including phone numbers and consent records, is not sold, rented, or shared with any third party. The only exception is the messaging service provider we use to deliver messages on our behalf (Twilio), which is bound by contract to use the data solely to deliver the messages you have requested. For full details, see our Privacy Policy.

10. Contact

Nooqbook LLC
Email: help@nooqbook.com
Web: https://app.nooqbook.com